Frequently Asked Questions

  • What browsers are supported?

    • Firefox 3 or higher
    Safari 4 or higher
    Internet Explorer 7 or higher

  • Why isn't Internet Explorer 6 supported?

    • With sophisticated web 2.0 software like littlebirdtales.com, we are faced with limitations when working to adhere to IE 6. Today's standards compliant websites are based around browsers that can function with higher levels of web technologies.

  • What personal information do you require for creating an account?

    • The only a valid email address is required. This is only used to send you activation email and various account notices.

  • Is there a minimum acceptable image resolution?

    • An image must be a minimum size of 640 x 480. There is no maximum size requirement. If someone attempts to import an image that's too small, an error message informs them of the minimum size requirements.

  • Is there a page limit for a single tale?

    • The page allowance is only limited by how much storage space you have left. The larger the image and the longer you record, the fewer pages you will be able to create in total.

  • Is there a maximum recording time?

    • No maximum setting on this… you can record as long as there is storage space available.

  • Why is the application asking for permission to my computer's microphone and camera?

    • The littlebirdtales.com web site only uses the microphone for recording audio. Use of the microphone is completely optional to the user.Littlebirdtales.com does NOT access your computer's camera.

    By selecting allow, you are allowing the application to have access to the microphone until the application ends. You will be asked to grant access to the microphone each time you use the application unless the Remember checkbox is checked.

    However, legally, we are required to tell people that it could happen, since we cannot single out access to the mic. The way it all connects in the computer is that they are tied together, so if we are not allowed access to one, we cannot have access to the other. An easy fix, if users are worried about this, is to put a piece of tape over the lens of the camera.

  • Do you have a way for my child to draw online?

    • Yes. An alternative to scanning and uploading images/photos is to use our online art pad. When you create or edit a tale you now have the option to either draw or upload an image. If you upload an image, you can click the draw button to draw over it!

  • Can I rearrange the pages of my tale?

    • Of course! On the page to edit a page, all the pages of that tale are listed to the right. Just click on a page with your mouse and drag the page image to an new location. You can rearrange any number of pages. When you are finished, click on the Save button.